Privacy Policy

Welcome to ¡Aprender Ya!.  Please, read carefully the following Privacy Policy.

¡Aprender Ya! complies with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Dutch Implementation Act (Uitvoeringswet AVG)

¡Aprender Ya! Details:

Owner:                   Raquel de los Reyes Díaz

Business name: ¡Aprender Ya!

KVK:                         55470866 (Dutch Chamber of Commerce registration number)

Address:                 Geijenbreek 47, Landsmeer 1121KL, Netherlands. 

email:                      aprenderya.raquel@gmail.com

Data Controller

The data controller responsible for processing your personal data is:
Raquel de los Reyes Díaz
Geijenbreek 47, 1121KL Landsmeer, Netherlands
Email: aprenderya.raquel@gmail.com

Personal information ¡Aprender Ya! collects

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.aprenderyaonline.com (the “Site”).

When you visit the Site, ¡Aprender Ya! automatically collects certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, ¡Aprender Ya! collects information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. I refer to this automatically-collected information as “Device Information.”

¡Aprender Ya! collects Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. We use cookies to improve functionality, analyze traffic, and personalize content and ads. For more details, see the “Cookies” section below.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, ¡Aprender Ya!  collects certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, paypal or other payment information you provide), email address, and phone number.  ¡Aprender Ya! refers to this information as “Order Information.”

When ¡Aprender Ya! talks about “Personal Information” in this Privacy Policy, it is talking both about Device Information and Order Information.

Cookies

When you visit our website, we may place small text files called “cookies” on your device. Cookies help us operate the website, understand how users interact with it, and provide a more personalized experience.

Types of cookies we use:

Essential cookies – Necessary for the website to function (e.g., login, payments).
Analytics cookies – Help us understand how users interact with our site, e.g., through Google Analytics.
Functional cookies – Remember your settings and preferences (e.g., language or region).
Advertising cookies – Track your browsing behavior to display relevant ads, such as via Facebook Pixel.

Third-party cookies:

We use third-party services that may place cookies on your device. These include:

– Google Analytics: https://policies.google.com/privacy
– Facebook Ads: https://www.facebook.com/settings/?tab=ads

Your choices:

You can disable or control cookies through your browser settings. You can also opt out of some third-party tracking here:

– Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout
– Digital Advertising Alliance: http://optout.aboutads.info

Consent:

When you first visit our website, we ask for your consent to use non-essential cookies through a cookie banner. You can change your preferences at any time.

How does ¡Aprender Ya! uses your personal information?

¡Aprender Ya! uses the Order Information that it collects generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Legal Bases for Processing
We process your personal data based on the following legal grounds:
– Your consent (e.g., for marketing or newsletters)
– Performance of a contract (e.g., providing online classes you purchase)
– Compliance with legal obligations (e.g., accounting and tax requirements)
– Our legitimate interests (e.g., fraud prevention, website analytics)

Sharing your personal information

¡Aprender Ya! shares your Personal Information with third parties to help ¡Aprender Ya! use your Personal Information, as described above.  For example, ¡Aprender Ya uses Shopify to power its online store–you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  ¡Aprender Ya! also uses Google Analytics to understand how its customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/ .  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout .

Finally, ¡Aprender Ya! may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 Children’s Privacy

¡Aprender Ya! offers a service for children.  ¡Aprender Ya! will receive the name of your Child, age and a small description of their personality and Spanish level.  This information will be provided to the Teacher in order for them to be prepared for the Class.   If I find out that a child has given us any other personal information, we will take steps to delete that information. If you believe that a child has given us personal information, please contact us at: aprenderya.raquel@gmail.com

Behavioural Advertising

As described above, ¡Aprender Ya! uses your Personal Information to provide you with targeted advertisements or marketing communications ¡Aprender Ya! believes may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising via:

Do not track

Please note that ¡Aprender Ya! does not alter the Site’s data collection and use practices when I see a Do Not Track signal from your browser.

Your rights under GDPR

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

– Access the personal data we hold about you
– Request rectification of inaccurate or incomplete data
– Request erasure (“right to be forgotten”)
– Restrict or object to processing in certain circumstances
– Data portability (receive your data in a structured, commonly used, machine-readable format)
– Withdraw your consent at any time, where processing is based on consent
– Object to processing based on legitimate interests or direct marketing
– Not be subject to automated decision-making without appropriate safeguards

To exercise any of these rights, please contact us at: aprenderya.raquel@gmail.com

We process your personal data based on:
– Your consent (e.g., for marketing communications)
– The performance of a contract (e.g., when you book a lesson or purchase a course)
– Legal obligations (e.g., tax or accounting rules)
– Our legitimate interests (e.g., preventing fraud, improving services)

If you believe your rights have been violated, you have the right to lodge a complaint with the Dutch Data Protection Authority:
https://autoriteitpersoonsgegevens.nl

International Data Transfers
Please note that your data may be transferred outside the EEA, including to countries such as the United States and Canada.

When we transfer your personal data outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards. These include Standard Contractual Clauses approved by the European Commission or ensuring that the third country has an adequate level of data protection as recognized by the EU.

If you believe your personal data has been mishandled or your rights have been violated, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):
https://autoriteitpersoonsgegevens.nl

When we transfer your personal data outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards. These include Standard Contractual Clauses approved by the European Commission or ensuring that the third country has an adequate level of data protection as recognized by the EU.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including fulfilling legal, accounting, or reporting requirements. You can request the deletion of your data at any time unless we are legally obligated to retain it.

Changes

¡Aprender Ya! may update this privacy policy from time to time in order to reflect, for example, changes to ¡Aprender Ya! practices or for other operational, legal or regulatory reasons.

Contact ¡Aprender Ya!

For more information about ¡Aprender Ya! privacy practices, if you have questions, or if you would like to make a complaint, please contact me by e-mail at aprenderya.raquel@gmail.com